One Small Detail
I spent most of yesterday battling with Land Rover over a receipt. Our car is under warranty and the transmission failed immediately after the engine was replaced. (Long Story!) Land Rover wanted receipts proving that we properly maintained the car and were not the cause of the transmission’s death. We have receipts for maintenance every 3,000 miles, which is impressive as the car has almost 80,000 miles on the odometer.
We even have a receipt for changing the transmission fluid at the 60,000 mile scheduled maintenance. However, we called our mechanic from Land Rover, our car needed some warranty work, and he wrote the date of the call on the work order. The dealer had the car for a few days to make some important repairs, so we didn’t bring the car to our mechanic for a few days.
The work order has the date of the call, not the work. The date is the same day that Land Rover had our car and therefore, Land Rover claims that the receipt is fraudulent and we never changed the transmission fluid and therefore, they are not responsible to replace the transmission.
One detail out of hundreds. They acknowledge that the transmission worked until they had the car for repairs. They acknowledged that they changed the transmission fluid. They acknowledge that the car is a lemon. They acknowledge that we have perfectly maintained the car, except for one detail: The date on the work order is incorrect. That one detail will now cost us almost two thousand dollars to fix the car.
One detail can negate the hundreds of acknowledged positive steps. One detail is sufficient to declare all the established maintenance as invalid. All I can say is: “Thank God, Land Rover is not in charge of the Rosh Hashana Judgment!”
Imagine if God would say, “Well, you have been superb this year except for one detail. All the positive is negated.” None of us could survive a Land Rover judgment.
Details matter. We can lift someone’s spirits with one kind word However, the King’s perspective is Infinite, and each detail is part of a much larger picture.
We also most consider the larger picture of our lives, not the details. What have we become? How have we grown? Where and how do we fit into God’s creation?
God is not defining us by details. Why would we?
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